Introduction

Welcome to the website of Peak Valley Coaching (hereafter referred to as: us", "we", or "our"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website (peakvalleycoaching.com) (the "Website").

Information We Collect

We collect two types of information through the Website: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).

Personally Identifiable Information (PII) this information can identify an individual and may include:

• Name
• Email address
• Phone number (if collected)
• Address (if collected)
• Payment Information (if collected)

Non-Personally Identifiable Information (Non-PII) this information does not identify an individual on its own, but it may include:

• Browsing habits on the Website (if collected)
• Demographic information (if collected)
• Technical data (if collected)

How We Use Your Information

Personally Identifiable Information (PII): We may use your PII to:

• Provide and manage your access to the Website
• Process your requests and scheduling
• Send you important information about the Website, including changes to our terms, conditions, and policies
• Respond to your inquiries and communicate with you
• Send you marketing materials (if you consent)

Non-Personally Identifiable Information (Non-PII): We may use your Non-PII to:

• Analyze website traffic and usage patterns
• Improve the functionality and user experience of the Website

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: In most cases, we will process your personal information based on your consent. You can withdraw your consent at any time by contacting us at support@peakvalleycoaching.com.
• Currently the Website does not store any information provided by the user. Our contact form will collect information for the purposes of forwarding the message and contact information to our company’s email.
• This privacy policy is written with data storage in mind, and while we do not currently store user information on the Website, we still collect information and may store information in the future with proper security and privacy measures in place.
• This privacy policy outlines data collection and storage as it pertains to email contact and third party services such as payment processors and analytics providers as described below.

Cookies and Tracking Technologies

We do not currently use cookies, but may use cookies and other tracking technologies on the Website in the future. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your website activity, and understand how you interact with the Website. You can choose to disable cookies through your browser settings. However, if we start using cookies, disabling them may limit your use of certain features on the Website.

Information Sharing and Disclosure

We may share your information with third-party vendors who provide services to us, such as:

• Payment processors
• Email platforms
• Website analytics providers

We will only share your information with these vendors to the extent necessary for them to perform their services. We will require these vendors to maintain the confidentiality and security of your information. We may also disclose your information if we are required to do so by law, such as in response to a court order or subpoena.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is 100% secure. We cannot guarantee the security of your information. As the user of our website it is your responsibility to assess the inherent risks with using any website on the internet including ours.

Your Choices and Rights

You have the right to access, update, or delete your PII. You can also opt out of receiving marketing communications from us. To exercise any of these rights, please contact us at support@peakvalleycoaching.com.

Children's Privacy

Our Website is not directed to children under the age of 13 (in accordance with COPPA requirements). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any such information from our records.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@peakvalleycoaching.com

Peak Valley Coaching